Europe remained the most prepared region for e-commerce, but wide gaps were noted by the survey with countries with the lowest level of readiness.
“The e-commerce divide remains huge. Even among G20 countries, the extent to which people shop online ranges from 3 percent in India to 87 percent in the United Kingdom,” said UNCTAD director Shamika Sirimanne.
Switzerland led the survey, ahead of the Netherlands. The only non-European economies among the top 10 are Singapore, which ranked 4th, and Hong Kong (China) at 10th position. Other economies that made it to the top ten were Denmark, United Kingdom, Germany, Finland, Ireland, and Norway.
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